Before starting your booking, please make sure you have all the information ready to make your booking.
If you need further assistance on how to book tickets, please see the bottom section of this page.
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IMPORTANT NOTE:
This year you choose your preferred seats. This is a change from previous years - scroll down and see information at the bottom of this page to see what this means.
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Check you agree to the Terms and Conditions of booking. They detail your cancellation, refund and amendment rights, amongst other important details. There will be a tick box during the booking process which also provides a link to them.
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Booking Assistance:
Choose the date & time you wish to book for. Choose the tickets you wish to book.
Press "Add to Basket"
The Seating Plan will then open. You will need to choose your preferred seats*
Please note that the seat selector does not always display correctly on some mobile browsers. If you are booking on a smartphone / tablet, please choose "View Desktop Site" (or whichever similar setting your browser has) to ensure you can see the seat selector correctly.
Press "Add to Basket" at the bottom of the page.
* - PREFERRED SEATS - The seats you choose are your preferred seats and are not guaranteed. We reserve the right to amend your selected seats at any time between the date you make your booking and the date of travel. We will always ensure that all the people in your booking remain seated together. If you wish to be seated together with other passengers, please make sure you book all the passengers who wish to travel together in one booking.
If you have already made a booking, and wish to book additional seats, please contact us via the details shown on your confirmation email to add additional passengers to an existing booking. Please do not make a new booking, even for adjacent seats, as seats may be moved and the two bookings may not end up seated together.
We will provide you with final confirmation of your allocated seats when you arrive and check in at our ticket office prior to your journey.
If you have any problems using our booking system, or want to ask any questions before making your booking, please e-mail us at elf@kwvr.co.uk
